smart parcel and post box

Smart Parcel Box: FAQs

It’s happened to everyone, you order something online and when it gets delivered, you’re not at home to receive the parcel. As an inconvenience to you, you get a ‘sorry, you weren’t in’ card and have to go and collect your parcel yourself from the post office or from your annoyed neighbor.

Homescapes have come up with the perfect solution to this annoying hassle with The Smart Parcel Box. No more frustration in rearranging deliveries, as The Smart Parcel Box is a convenient way to ensure smooth and hassle free online shopping experience, facilitating a safe and secure delivery when you are out at work, away, or on holiday.

To find out more, we’ve answered some of your most frequently asked questions:

medium smart parcel box

1. How secure is my delivery?

The Smart Parcel Box can only be opened with a unique key. Manufactured from rust resistant galvanised steel, the box is incredibly secure and will keep your deliveries safe. The parcel is kept inside a secure compartment, which features a strong anti-phishing device so deliveries cannot be retrieved once posted into the Smart Parcel Box.

large smart parcel box

2. How does the proof of delivery work?

Your courier simply posts the packages into the top compartment (it then goes into the parcel holding area via a secure chute), and then scans your unique barcode on the lid. The scanning of this code is used as proof of delivery, so no signing is necessary. However, there are of course certain items that do require a signature such as legal and confidential documents

3. Can the Smart Parcel Box take multiple deliveries on the same day?

Yes, multiple deliveries can be accepted on the same day. Once a delivery has been made, the item drops down to the secure holding area, meaning that more deliveries can be made into the top compartment by your courier. The medium Smart Parcel Box can accept parcels with a size smaller or equal to 330 x 280 x 255 mm. Parcels equal to or smaller than 450 x 340 x 260 mm can be accepted by the extra-large model.

You can now buy the medium sized Smart Parcel Box in a choice of three new vibrant colours, with the addition of red, yellow and blue.

small smart parcel box

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