The UK's No.1 Parcel Delivery Box

As the UK's premier parcel delivery box, Smart Parcel Box has been installed at over 50,000 homes and businesses nationwide. Launched in 2015 and meticulously designed right here in the UK, our collection boasts an array of secure delivery boxes, available in various colours and sizes to suit every requirement. Smart Parcel Box is proudly presented by Homescapes, a renowned British online retailer known for its exceptional homeware.

Our talented team of designers and engineers is dedicated to developing the most reliable and secure boxes available. We proudly offer the widest selection of parcel boxes and continuously adapt to the evolving needs of the delivery industry, with an emphasis on design and functionality.

Every Smart Parcel Box owner enjoys the support of our devoted UK-based customer care team, ready to assist with any questions. Plus, all our boxes are shipped directly from our distribution centre in the UK, ensuring prompt and efficient delivery.


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How was the Smart Parcel Box born?

In the autumn of 2014, Vikram Avasthi, the founder of Homescapes, envisioned the Smart Parcel Box, inspired by his own frustrations and those voiced by his customers over missing or failed deliveries. At the time, Homescapes was dispatching thousands of parcels every week, and the need for a reliable final mile delivery solution was clear.

homescapes founding idea

The founding idea for the Smart Parcel Box emerged from a necessity to innovate, as no viable solutions existed. This led to the birth of a product designed to address these delivery challenges directly.

Key considerations in the design of the Smart Parcel Box included:
  1. Safety: The box needed to be robust, tamper-resistant, and able to be securely mounted on either the floor or the wall.
  2. Ease of Use: It was important that couriers could easily locate and operate the box.
  3. Proof of Delivery: To ensure accountability, the box was equipped with a unique barcode and a registration mechanism.
  4. Capacity: The design had to accommodate multiple parcels securely, incorporating an anti-fishing mechanism to prevent unauthorised access.
  5. Weather Resistance: Crafted to withstand the British elements, the box features a galvanised, weather-proof coating that is also water-resistant.

After thorough development, the Smart Parcel Box was brought to life by our committed team, ready to enhance the delivery experience for customers across the UK & Europe.

The Journey of Smart Parcel Box

green box

Summer 2015

Smart Parcel Box created

The original Smart Parcel Box is created. The largest parcel box available, easy to use, the box features a scannable proof of delivery barcode, secure anti-fishing mechanism and can receive multiple parcels over one day.

grey box

Spring 2016

Medium box launched

With the success of the large and extra-large boxes, the medium Smart Parcel Box was created. A smaller size, secure, wall mounted post box – perfect for apartments and smaller homes.

UK map

Winter 2016

SPB launched in Europe

After repeated enquiries from mainland Europe customers smartparcelbox.fr and smartparcelbox.de were created. Smart Parcel Box was now being shipped across Europe to over 20+ countries.

back door box

Spring 2017

Double door launched

After listening to our customers, we noticed a growing trend of boxes being installed within walls and entranceways. Our parcel boxes were redesigned to provide retrieval doors both in front and rear.

blue box

Summer 2017

New vibrant colours introduced

Smart Parcel Boxes now available in seven colours in medium and four colours for the large and extra large models giving a fantastic choice to customers.

spb warehouse

Spring 2019

New, larger warehouse opens

With an increase in number of designs and growing customer demand, in early 2019 we acquired an exclusive Smart Parcel Box warehouse and distribution centre.

black box

Summer 2019

SPB featured on BBC

The medium Smart Parcel Box was featured on BBC One’s “Best House In Town” installed in a smart, high-tech Leicestershire home.

Autumn 2019

New modern designs launched

The range is strengthened with the launch of the curved top and slanted top models increasing the selection and making the widest range of parcel delivery boxes available.

covide care

Coronavirus Pandemic

SPB providing safe and contactless delivery direct to your door

“With the onset of Covid 19 the box came into its own as I was able to have everything delivered whilst staying safely inside.” – C.Bennett

installation

Now

SPB now installed in over 50,000 homes

Providing a safe and secure parcel delivery solution to homes and businesses across the UK and Europe, Smart Parcel Box is now installed in over 50,000 locations. Tried and tested, it is the UK’s no.1 delivery box solution.

app launch

Exciting Future

Smart Parcel Box – Many new developments

This is an exciting time for Smart Parcel Box. With a lot of exclusive developments to look forward to, we will continue to keep new and old customers informed.

Excellent Customer Reviews

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